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VoIP Training

(288 Ratings)
Rated 4.9 out of 5

VoIP Training Online by Checkmate IT Tech offer a transformative journey, elevating your expertise and mastering essential skills. Voice over IP (VoIP) technology is transforming the way businesses communicate, making it essential for professionals to understand VoIP systems, protocols, and security. Our VoIP Training Program provides the comprehensive knowledge and hands-on skills you need to design, deploy, and manage high-quality VoIP systems. Perfect for network engineers, IT professionals, and telecom specialists, this training will prepare you to be a leader in digital communication.

VoIP Training is suitable for the following target audiences:

IT and Network Administrators: People who oversee or intend to oversee network infrastructures and who must be knowledgeable about and able to support VoIP systems.

Telecommunication Engineers: Professionals in the telecoms industry who wish to increase their knowledge of IP-based communication technologies are known as telecommunication engineers.

System Administrators: System administrators are in charge of setting up and maintaining communication networks inside businesses.

Help Desk and Support Technicians: Support personnel who troubleshoot VoIP difficulties or offer assistance to users and VoIP devices are known as help desk and support technicians.

Business owners and managers: People who wish to comprehend the business and technical ramifications of implementing VoIP in their companies.

VoIP Engineer: In charge of creating, setting up, and maintaining VoIP systems inside a company.

Network engineer: focuses on VoIP technology integration and network infrastructure optimization.

Telecommunications Specialist: Oversees and fixes communication networks, concentrating on platforms that use VoIP.

VoIP Administrator: A VoIP administrator is in charge of managing and troubleshooting VoIP systems in companies and organizations on a daily basis.

Technical Support Engineer: Offers assistance and fixes problems pertaining to VoIP services and equipment.

VoIP specialists are in greater demand in the USA and Canada in industries such business IT departments, healthcare, education, and telecommunications. As more businesses use VoIP technologies for scalable and affordable communication solutions, these positions offer excellent pay and prospects for professional progression.

  • Agile Overview
  • Agile Manifesto & Principles
  • Agile vs. Traditional (Waterfall) Approaches
  • Scrum, Kanban, XP – overview of frameworks
  • Role of a Business Analyst in Agile BA responsibilities in Agile teams
  • Collaboration with Product Owner, Scrum Master, Dev Team
  • Scrum Deep Dive
  • Roles, Events, Artifacts
  • Product Backlog, Sprint Planning, Review, and Retrospective
  • Kanban Basics (WIP limits, continuous flow)
  • Scaling Agile (SAFe, LeSS, Nexus) – intro level
  • Tools included : Jira / Trello setup basics
  • Gathering Requirements in Agile
  • Just-in-time requirements
  • Collaborative discovery
  • User Stories & Acceptance Criteria
  • INVEST criteria and Definition of Ready / Done
  • Story Mapping & Backlog Grooming
  • Jira / Confluence Training
  • Backlog creation, story linking, boards
  • Wireframing & Prototyping
  • Tools: Balsamiq / Figma / Draw.io
  • Facilitation Techniques
  • Agile workshops (Story Mapping, Impact Mapping)
  • Agile Planning Levels (Roadmap, Release, Sprint planning)
  • Estimation Techniques (Planning Poker, T-Shirt sizing)
  • Prioritization Methods (MoSCoW, Kano Model, WSJF)
  • Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
  • BA Contribution Metrics (Requirements churn, value tracking)
  • How to create and maintain Dashboards in Jira
  • Case Study: Analyse sprint reports & suggest improvements
  • Stakeholder Management
  • Effective Communication
  • Facilitation & Conflict Resolution
  • Agile Project Simulation End-to-end product backlog creation
  • Resume Building for Agile BA
  • Mock Interviews & Job Placement

This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.

No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.

The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.

Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.

Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.

We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.

Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.

You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.

https://checkmateittech.com/

Email info@checkmateittech.com     OR        Call Us +1-347-4082054

Job opportunities in USA and Canada

VoIP Engineer: In charge of creating, setting up, and maintaining VoIP systems inside a company.

Network engineer: focuses on VoIP technology integration and network infrastructure optimization.

Telecommunications Specialist: Oversees and fixes communication networks, concentrating on platforms that use VoIP.

VoIP Administrator: A VoIP administrator is in charge of managing and troubleshooting VoIP systems in companies and organizations on a daily basis.

Technical Support Engineer: Offers assistance and fixes problems pertaining to VoIP services and equipment.

VoIP specialists are in greater demand in the USA and Canada in industries such business IT departments, healthcare, education, and telecommunications. As more businesses use VoIP technologies for scalable and affordable communication solutions, these positions offer excellent pay and prospects for professional progression.

Student Reviews

The Agile BA training at Checkmate IT Tech was a game-changer for me. The sessions were practical, engaging, and full of real-world scenarios. I especially loved the capstone project in the final week—it helped me apply everything I’d learned and gave me the confidence to handle Agile ceremonies. The trainer was knowledgeable and always encouraged interaction. Highly recommend this course to anyone stepping into the Agile world

Priya. S

Hi, I’m a junior product analyst by profession. Excellent training conducted by Checkmate IT Tech .They balanced theory with hands-on learning. The Jira and Confluence modules were super helpful, and we got to write user stories, do story mapping, and even run mock sprints. It felt like I was already working in an Agile team. After this program, I landed a contract role within a month

David Kevin

Coming from a non-technical background, I was nervous, but the Agile BA course at Checkmate made everything approachable. The trainers explained concepts clearly and gave tons of real-life examples. The mock interviews and resume prep sessions in the final week were incredibly helpful. One star off only because I wish the wireframing tools had more coverage, but overall, an amazing learning experience.

Ayesha M