Siebel CRM Training
Siebel CRM Training Online by Checkmate IT Tech offers a transformative journey, elevating your expertise and mastering essential skills. Position yourself for success in the dynamic field of CRM by enrolling today. Unlock new career opportunities!
- 10+ Courses
- 30+ Projects
- 400 Hours
CRM Administrators: CRM administrators are the professionals in charge of setting up and managing CRM systems to guarantee smooth operation and user assistance.
Business analysts: Analysts who use Siebel CRM’s capabilities to better analyze and optimize business processes in order to meet organizational objectives.
Sales and Marketing Teams: IT professionals who wish to specialize in Siebel CRM include developers, system integrators, and IT consultants employed in CRM or ERP environments.
Sales and Marketing Teams: People working in customer care, marketing, or sales positions who want to use Siebel CRM solutions to increase customer engagement and retention.
Fresh Graduates: Students with an IT or business background who want to pursue a career in customer management systems and CRM solutions are known as fresh graduates
Siebel Developer: Creating and setting up Siebel CRM apps to satisfy certain customer or company requirements.
CRM Business Analyst: Examining business needs, finding answers, and assisting in the communication between business units and technological teams.
Customer Relationship Manager: Using Siebel CRM to plan and enhance client loyalty, satisfaction, and business expansion.
System Administrator: Keeping up with Siebel CRM systems, resolving problems, and guaranteeing system effectiveness and data security.
Technical Support Specialist: Offering training and technical assistance to Siebel CRM users inside a company.
Industries: Competitive pay and a rising need for CRM experience can be found in a variety of industries, including healthcare, banking, retail, telecommunications and technology.
- Agile Overview
- Agile Manifesto & Principles
- Agile vs. Traditional (Waterfall) Approaches
- Scrum, Kanban, XP – overview of frameworks
- Role of a Business Analyst in Agile BA responsibilities in Agile teams
- Collaboration with Product Owner, Scrum Master, Dev Team
- Scrum Deep Dive
- Roles, Events, Artifacts
- Product Backlog, Sprint Planning, Review, and Retrospective
- Kanban Basics (WIP limits, continuous flow)
- Scaling Agile (SAFe, LeSS, Nexus) – intro level
- Tools included : Jira / Trello setup basics
- Gathering Requirements in Agile
- Just-in-time requirements
- Collaborative discovery
- User Stories & Acceptance Criteria
- INVEST criteria and Definition of Ready / Done
- Story Mapping & Backlog Grooming
- Jira / Confluence Training
- Backlog creation, story linking, boards
- Wireframing & Prototyping
- Tools: Balsamiq / Figma / Draw.io
- Facilitation Techniques
- Agile workshops (Story Mapping, Impact Mapping)
- Agile Planning Levels (Roadmap, Release, Sprint planning)
- Estimation Techniques (Planning Poker, T-Shirt sizing)
- Prioritization Methods (MoSCoW, Kano Model, WSJF)
- Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
- BA Contribution Metrics (Requirements churn, value tracking)
- How to create and maintain Dashboards in Jira
- Case Study: Analyse sprint reports & suggest improvements
- Stakeholder Management
- Effective Communication
- Facilitation & Conflict Resolution
- Agile Project Simulation End-to-end product backlog creation
- Resume Building for Agile BA
- Mock Interviews & Job Placement
This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.
No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.
The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.
Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.
Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.
We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.
Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
- Submit Form
Job opportunities in USA and Canada
Siebel Developer: Creating and setting up Siebel CRM apps to satisfy certain customer or company requirements.
CRM Business Analyst: Examining business needs, finding answers, and assisting in the communication between business units and technological teams.
Customer Relationship Manager: Using Siebel CRM to plan and enhance client loyalty, satisfaction, and business expansion.
System Administrator: Keeping up with Siebel CRM systems, resolving problems, and guaranteeing system effectiveness and data security.
Technical Support Specialist: Offering training and technical assistance to Siebel CRM users inside a company.
Industries: Competitive pay and a rising need for CRM experience can be found in a variety of industries, including healthcare, banking, retail, telecommunications and technology.
