Service now Developer Training
ServiceNow Developer Training is a specialized educational program that teaches people how to create, customize, and manage applications and workflows using the ServiceNow platform. It covers topics such as scripting, application development, and integration, allowing participants to efficiently construct and improve ServiceNow solutions to satisfy business requirements.
- 10+ Courses
- 30+ Projects
- 400 Hours
Service now Developer Training is suitable for the following target audiences:
IT Professionals: IT workers, including system administrators and IT support personnel, can tailor ServiceNow applications to match their organization’s needs.
Developers: Software engineers can enhance their skill set by mastering ServiceNow’s platform for designing and maintaining business apps.
Business Analysts: This course is for business analysts who want to improve their technical abilities and collaborate with development teams on ServiceNow implementation projects.
Consultants: This course is ideal for those who offer ServiceNow solutions and want to improve their technical skills to better serve clients.
Project Managers: This course is ideal for ServiceNow project managers who want a thorough understanding of the platform to manage development and implementation processes properly.
As a ServiceNow developer, you will create and customize applications, workflows, and connections to fulfill business requirements.
As a ServiceNow Administrator, you’ll administer and maintain the platform, including user administration, data management, and system configurations.
As a ServiceNow Consultant, I offer knowledge in implementation and modification and advice on best practices and solutions.
Business Systems Analyst: Business Systems Analysts analyze business demands, translate them into ServiceNow solutions, and collaborate with development teams to implement changes.
As a ServiceNow Architect, you will design and oversee the architecture of solutions to ensure they align with organizational goals and technical needs.
These positions are in high demand in various industries, including IT services, healthcare, finance, and government, in the United States and Canada, and they provide attractive wages and possibilities for advancement.
- Agile Overview
- Agile Manifesto & Principles
- Agile vs. Traditional (Waterfall) Approaches
- Scrum, Kanban, XP – overview of frameworks
- Role of a Business Analyst in Agile BA responsibilities in Agile teams
- Collaboration with Product Owner, Scrum Master, Dev Team
- Scrum Deep Dive
- Roles, Events, Artifacts
- Product Backlog, Sprint Planning, Review, and Retrospective
- Kanban Basics (WIP limits, continuous flow)
- Scaling Agile (SAFe, LeSS, Nexus) – intro level
- Tools included : Jira / Trello setup basics
- Gathering Requirements in Agile
- Just-in-time requirements
- Collaborative discovery
- User Stories & Acceptance Criteria
- INVEST criteria and Definition of Ready / Done
- Story Mapping & Backlog Grooming
- Jira / Confluence Training
- Backlog creation, story linking, boards
- Wireframing & Prototyping
- Tools: Balsamiq / Figma / Draw.io
- Facilitation Techniques
- Agile workshops (Story Mapping, Impact Mapping)
- Agile Planning Levels (Roadmap, Release, Sprint planning)
- Estimation Techniques (Planning Poker, T-Shirt sizing)
- Prioritization Methods (MoSCoW, Kano Model, WSJF)
- Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
- BA Contribution Metrics (Requirements churn, value tracking)
- How to create and maintain Dashboards in Jira
- Case Study: Analyse sprint reports & suggest improvements
- Stakeholder Management
- Effective Communication
- Facilitation & Conflict Resolution
- Agile Project Simulation End-to-end product backlog creation
- Resume Building for Agile BA
- Mock Interviews & Job Placement
This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.
No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.
The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.
Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.
Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.
We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.
Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
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Job opportunities in USA and Canada
As a ServiceNow developer, you will create and customize applications, workflows, and connections to fulfill business requirements.
As a ServiceNow Administrator, you’ll administer and maintain the platform, including user administration, data management, and system configurations.
As a ServiceNow Consultant, I offer knowledge in implementation and modification and advice on best practices and solutions.
Business Systems Analyst: Business Systems Analysts analyze business demands, translate them into ServiceNow solutions, and collaborate with development teams to implement changes.
As a ServiceNow Architect, you will design and oversee the architecture of solutions to ensure they align with organizational goals and technical needs.
These positions are in high demand in various industries, including IT services, healthcare, finance, and government, in the United States and Canada, and they provide attractive wages and possibilities for advancement.
Student Reviews
The Agile BA training at Checkmate IT Tech was a game-changer for me. The sessions were practical, engaging, and full of real-world scenarios. I especially loved the capstone project in the final week—it helped me apply everything I’d learned and gave me the confidence to handle Agile ceremonies. The trainer was knowledgeable and always encouraged interaction. Highly recommend this course to anyone stepping into the Agile world
Hi, I’m a junior product analyst by profession. Excellent training conducted by Checkmate IT Tech .They balanced theory with hands-on learning. The Jira and Confluence modules were super helpful, and we got to write user stories, do story mapping, and even run mock sprints. It felt like I was already working in an Agile team. After this program, I landed a contract role within a month
Coming from a non-technical background, I was nervous, but the Agile BA course at Checkmate made everything approachable. The trainers explained concepts clearly and gave tons of real-life examples. The mock interviews and resume prep sessions in the final week were incredibly helpful. One star off only because I wish the wireframing tools had more coverage, but overall, an amazing learning experience.