Salesforce Non-Profit Success Pack (NPO101)
The Salesforce Non-Profit Success Pack (NPSP) is a bundle of tools and features specifically designed to help non-profit organizations manage donor relationships, track fundraising efforts, and streamline operations. It offers a modified version of Salesforce’s CRM platform with features suited to non-profits’ specific needs, such as processing donations, tracking volunteer activities, and handling grant management.
- 10+ Courses
- 30+ Projects
- 400 Hours
Salesforce Non-Profit Success Pack (NPO101) Training is suitable for the following target audiences:
Non-Profit Professionals: Non-profit professionals use Salesforce to improve donor management, fundraising methods, and operational efficiency.
Salesforce Administrators: Salesforce administrators at non-profit organizations are responsible for configuring and maintaining the platform to meet their needs.
Development Directors: Development Directors utilize Salesforce NPSP to track donations, manage campaigns, and analyze fundraising performance.
Volunteer Coordinators: Volunteer Coordinators use Salesforce to track activities, arrange shifts, and manage volunteer engagement.
IT Consultants for Non-Profits: IT consultants for non-profits specialize in configuring and improving Salesforce NPSP for their clients.
Non-Profit CRM Administrator: As a Non-Profit CRM Administrator, you will manage and maintain Salesforce NPSP to support non-profit activities, such as donor management and reporting.
Development Director: As Development Director, I oversee fundraising, manage donor interactions, and optimize campaign strategies using Salesforce NPSP to track contributions.
Data Analyst for Non-Profits: As a data analyst for non-profits, I analyze Salesforce NPSP data to identify fundraising trends, donor behaviour, and operational success.
Salesforce Consultant for Non-Profits: We help non-profit organizations deploy and optimize Salesforce NPSP to match their unique needs and goals.
Fundraising Manager: I use Salesforce NPSP to plan, execute, and evaluate fundraising campaigns while managing donor engagement and donations.
These positions provide possibilities to make a major contribution to the non-profit sector by employing Salesforce’s powerful technologies to achieve organizational success and efficiency.
- Agile Overview
- Agile Manifesto & Principles
- Agile vs. Traditional (Waterfall) Approaches
- Scrum, Kanban, XP – overview of frameworks
- Role of a Business Analyst in Agile BA responsibilities in Agile teams
- Collaboration with Product Owner, Scrum Master, Dev Team
- Scrum Deep Dive
- Roles, Events, Artifacts
- Product Backlog, Sprint Planning, Review, and Retrospective
- Kanban Basics (WIP limits, continuous flow)
- Scaling Agile (SAFe, LeSS, Nexus) – intro level
- Tools included : Jira / Trello setup basics
- Gathering Requirements in Agile
- Just-in-time requirements
- Collaborative discovery
- User Stories & Acceptance Criteria
- INVEST criteria and Definition of Ready / Done
- Story Mapping & Backlog Grooming
- Jira / Confluence Training
- Backlog creation, story linking, boards
- Wireframing & Prototyping
- Tools: Balsamiq / Figma / Draw.io
- Facilitation Techniques
- Agile workshops (Story Mapping, Impact Mapping)
- Agile Planning Levels (Roadmap, Release, Sprint planning)
- Estimation Techniques (Planning Poker, T-Shirt sizing)
- Prioritization Methods (MoSCoW, Kano Model, WSJF)
- Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
- BA Contribution Metrics (Requirements churn, value tracking)
- How to create and maintain Dashboards in Jira
- Case Study: Analyse sprint reports & suggest improvements
- Stakeholder Management
- Effective Communication
- Facilitation & Conflict Resolution
- Agile Project Simulation End-to-end product backlog creation
- Resume Building for Agile BA
- Mock Interviews & Job Placement
This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.
No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.
The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.
Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.
Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.
We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.
Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
- Submit Form
Job opportunities in USA and Canada
Non-Profit CRM Administrator: As a Non-Profit CRM Administrator, you will manage and maintain Salesforce NPSP to support non-profit activities, such as donor management and reporting.
Development Director: As Development Director, I oversee fundraising, manage donor interactions, and optimize campaign strategies using Salesforce NPSP to track contributions.
Data Analyst for Non-Profits: As a data analyst for non-profits, I analyze Salesforce NPSP data to identify fundraising trends, donor behaviour, and operational success.
Salesforce Consultant for Non-Profits: We help non-profit organizations deploy and optimize Salesforce NPSP to match their unique needs and goals.
Fundraising Manager: I use Salesforce NPSP to plan, execute, and evaluate fundraising campaigns while managing donor engagement and donations.
These positions provide possibilities to make a major contribution to the non-profit sector by employing Salesforce’s powerful technologies to achieve organizational success and efficiency.
