CISCO CCNA Voice
CISCO CCNA Voice Training Online by Checkmate IT Tech offers a transformative journey, elevating your expertise and mastering essential skills. Position yourself for success in the dynamic field of CCNA by enrolling today. Unlock new career opportunities!
- 10+ Courses
- 30+ Projects
- 400 Hours
CISCO CCNA Voice Training is suitable for the following target audiences:
Network engineers: experts who wish to learn how to deploy Cisco Unified Communications solutions and broaden their knowledge of voice networking.
System Administrators: IT managers in charge of data and voice networks who are looking for specific expertise in Cisco voice technology.
Telecom Professionals: Telecom specialists hoping to move into roles including unified communications and VoIP in contemporary business settings.
IT Professionals: IT professionals are those who have a basic understanding of networking and wish to learn more about Cisco voice solutions and voice technology.
Entry-Level Voice Specialists: Novices hoping to launch a voice networking profession and earn a Cisco certification, a respected qualification.
VoIP Engineer: Developing, deploying, and maintaining VoIP systems for businesses.
Unified Communications Engineer: Managing Cisco Unified Communications products, such as voice messaging, call control, and collaboration tools, is the responsibility of a Unified Communications Engineer.
Network Administrator: Keeping an eye on the voice and data networks to guarantee smooth communication.
Telecommunications Specialist: Putting telecommunications systems into place and troubleshooting them, with an emphasis on Cisco VoIP and unified communications.
IT Support Engineer: Offering technical assistance for VoIP and Cisco Unified Communication systems.
Voice Network Analyst: Examining and improving the performance of voice networks to satisfy the communication requirements of organizations.
- Overview of Cisco Unified Communications Architecture
- Components and functionalities of Cisco Unified Communications solutions
- Basics of VoIP and voice technologies
- PSTN components and signaling methods (analog and digital)
- VoIP protocols (SIP, H.323, MGCP, SCCP)
- Call signaling and media flows
- Cisco VoIP infrastructure layers (infrastructure, call processing, applications, endpoints)
- Codec concepts and voice quality considerations
- Cisco CME architecture and features
- Configuring gateways, voice ports, and dial peers
- Connecting CME to PSTN and other VoIP systems
- Basic CLI configuration tasks for CME
- User and endpoint provisioning in CUCM
- Configuring calling privileges and directory numbers
- Endpoint and device management via GUI
- Extension mobility and call coverage features
- Overview of Cisco Unity Express (CUE)
- Configuring voicemail features and user accounts
- Integration of voice messaging with CUCM and CME
- Troubleshooting voicemail issues
- Introduction to Cisco Unified Presence
- User provisioning and configuration for presence services
- Integration with Cisco Unified Communications Manager
- Presence and instant messaging features
- Generating and interpreting CDR, CMR, and RTMT reports
- System backup and restore procedures
- Monitoring voicemail and call quality
- Troubleshooting common issues in voice networks
- Hands-on configuration of Cisco Unified Communications solutions
- Troubleshooting scenarios and case studies
- Practice exams and final assessments
Note: Curriculum will be modified as per latest industry standards.
The CCNA Voice certification validated skills in Cisco VoIP technologies focusing on configuring and managing voice solutions such as Cisco Unified Communications Manager (CUCM), CME (Call Manager Express), IP phones, voicemail, and QoS. Although Cisco has retired the CCNA Voice, the training remains valuable for voice and UC (Unified Communications) roles.
No, Cisco officially retired CCNA Voice. Its content has been merged into Cisco Collaboration certifications (like CCNP Collaboration). However, the training still equips learners with essential skills for working with Cisco voice solutions in real-world environments.
The training is ideal for network engineers, voice support technicians, telecom professionals, or anyone transitioning into Unified Communications or VoIP-focused roles.
It is recommended to have basic networking knowledge, ideally a CCNA-level understanding. Familiarity with Cisco routers and switches and IP addressing is helpful.
Yes. Students gain practical experience by working on Cisco voice labs using CUCM, CME and IP phone emulators or real devices, along with configuration exercises for gateways and QoS.
Yes, participants will receive a Certificate of Completion, which can enhance your resume or LinkedIn profile and show your proficiency in Cisco voice technologies.
- Voice Support Engineer
- VoIP Administrator
- Unified Communications Technician
- Telephony Support Specialist
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
The training is typically structured over 8 weeks.
Since CCNA Voice is retired, students should consider progressing to:
- Cisco Collaboration track (e.g., CCNP Collaboration)
- Vendor-neutral certifications like CompTIA VoIP+
- Microsoft Teams Voice Engineer certifications for broader UC knowledge
We currently offer online sessions with flexible weekday/weekend batches. All sessions are recorded. You’ll have access to the recordings, along with support from instructors and peers in our learning portal.
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Job opportunities in USA and Canada
VoIP Engineer: Developing, deploying, and maintaining VoIP systems for businesses.
Unified Communications Engineer: Managing Cisco Unified Communications products, such as voice messaging, call control, and collaboration tools, is the responsibility of a Unified Communications Engineer.
Network Administrator: Keeping an eye on the voice and data networks to guarantee smooth communication.
Telecommunications Specialist: Putting telecommunications systems into place and troubleshooting them, with an emphasis on Cisco VoIP and unified communications.
IT Support Engineer: Offering technical assistance for VoIP and Cisco Unified Communication systems.
Voice Network Analyst: Examining and improving the performance of voice networks to satisfy the communication requirements of organizations.
