Certified Agile Service Manager (CASM) Training
Certified Agile Service Manager (CASM) Training Online by Checkmate IT Tech offers a transformative journey, elevating your expertise and mastering essential skills. Position yourself for success in the dynamic field of Agile by enrolling today. Unlock new career opportunities!
- 10+ Courses
- 30+ Projects
- 400 Hours
IT Service Managers: IT service managers are experts in charge of managing IT services and making sure they meet business objectives.
Agile Practitioners: Agile practitioners are people who wish to incorporate ITSM procedures while working in Agile environments.
IT Professionals and Team Leaders: IT personnel and team leaders who are interested in implementing Agile service management techniques.
Professionals in DevOps: Those working in DevOps who wish to improve their knowledge of service management within an Agile framework.
Business analysts: Analysts who want to use Agile frameworks to enhance the delivery of IT services.
Agile Service Manager: Improving service quality and delivery by managing IT services with an emphasis on Agile concepts.
IT Service Delivery Manager: Ensuring effective IT service delivery while implementing Agile methodologies for ongoing enhancement.
DevOps Engineer: Working together to integrate ITSM and Agile to optimize processes and enhance service performance.
Agile Coach: Assisting groups and companies in implementing Agile methods for managing IT services.
IT Operations Manager: In charge of managing IT operations with an emphasis on service optimization and Agile transformation.
In the USA and Canada, these positions are in high demand across a variety of industries, including manufacturing, technology, finance, and healthcare. They provide competitive pay and opportunities for advancement in the rapidly changing IT sector.
- Agile Overview
- Agile Manifesto & Principles
- Agile vs. Traditional (Waterfall) Approaches
- Scrum, Kanban, XP – overview of frameworks
- Role of a Business Analyst in Agile BA responsibilities in Agile teams
- Collaboration with Product Owner, Scrum Master, Dev Team
- Scrum Deep Dive
- Roles, Events, Artifacts
- Product Backlog, Sprint Planning, Review, and Retrospective
- Kanban Basics (WIP limits, continuous flow)
- Scaling Agile (SAFe, LeSS, Nexus) – intro level
- Tools included : Jira / Trello setup basics
- Gathering Requirements in Agile
- Just-in-time requirements
- Collaborative discovery
- User Stories & Acceptance Criteria
- INVEST criteria and Definition of Ready / Done
- Story Mapping & Backlog Grooming
- Jira / Confluence Training
- Backlog creation, story linking, boards
- Wireframing & Prototyping
- Tools: Balsamiq / Figma / Draw.io
- Facilitation Techniques
- Agile workshops (Story Mapping, Impact Mapping)
- Agile Planning Levels (Roadmap, Release, Sprint planning)
- Estimation Techniques (Planning Poker, T-Shirt sizing)
- Prioritization Methods (MoSCoW, Kano Model, WSJF)
- Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
- BA Contribution Metrics (Requirements churn, value tracking)
- How to create and maintain Dashboards in Jira
- Case Study: Analyse sprint reports & suggest improvements
- Stakeholder Management
- Effective Communication
- Facilitation & Conflict Resolution
- Agile Project Simulation End-to-end product backlog creation
- Resume Building for Agile BA
- Mock Interviews & Job Placement
This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.
No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.
The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.
Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.
Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.
We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.
Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
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Job opportunities in USA and Canada
Agile Service Manager: Improving service quality and delivery by managing IT services with an emphasis on Agile concepts.
IT Service Delivery Manager: Ensuring effective IT service delivery while implementing Agile methodologies for ongoing enhancement.
DevOps Engineer: Working together to integrate ITSM and Agile to optimize processes and enhance service performance.
Agile Coach: Assisting groups and companies in implementing Agile methods for managing IT services.
IT Operations Manager: In charge of managing IT operations with an emphasis on service optimization and Agile transformation.
In the USA and Canada, these positions are in high demand across a variety of industries, including manufacturing, technology, finance, and healthcare. They provide competitive pay and opportunities for advancement in the rapidly changing IT sector.
