Sales Cloud Administration (ADM251)
Sales Cloud Administration (ADM251) is a Salesforce certification course for managing and enhancing the Sales Cloud platform. It covers important topics such as designing sales processes, managing user access, building reports and dashboards, and using Sales Cloud tools to improve sales effectiveness and efficiency.
- 10+ Courses
- 30+ Projects
- 400 Hours
Sales Cloud Administration (ADM251) Training is suitable for the following target audiences:
Salesforce Administrators: Salesforce Administrators are professionals who manage Salesforce infrastructures and want to specialize in the Sales Cloud module.
Sales Operations Managers: Managers manage sales operations and want to use Sales Cloud solutions to improve sales tracking and performance.
CRM Specialists: Customer relationship management professionals interested in expanding their knowledge of Salesforce Sales Cloud.
Sales Managers: Leaders who want to configure Sales Cloud to optimize sales operations and increase sales team efficiency.
IT Professionals: Those who assist Salesforce implementations and need to focus on Sales Cloud features.
Salesforce Sales Cloud Administrator: Responsible for managing and customizing the Sales Cloud environment to fulfill the organization’s sales needs.
Sales Operations Analyst: Sales Operations Analysts use Sales Cloud tools to analyze sales data, enhance sales processes, and assist sales teams.
CRM Administrator: Responsible for implementing and managing Salesforce Sales Cloud to improve customer relationship management.
Salesforce Consultant: Provides Sales Cloud knowledge to clients by optimizing sales processes and implementing best practices.
Salesforce corporate Analyst: Analyze sales requirements, configure Sales Cloud, and ensure alignment with corporate goals.
These positions are in high demand across various industries, including technology, finance, healthcare, and retail. They offer excellent wages and possibilities for promotion within the Salesforce ecosystem.
- Agile Overview
- Agile Manifesto & Principles
- Agile vs. Traditional (Waterfall) Approaches
- Scrum, Kanban, XP – overview of frameworks
- Role of a Business Analyst in Agile BA responsibilities in Agile teams
- Collaboration with Product Owner, Scrum Master, Dev Team
- Scrum Deep Dive
- Roles, Events, Artifacts
- Product Backlog, Sprint Planning, Review, and Retrospective
- Kanban Basics (WIP limits, continuous flow)
- Scaling Agile (SAFe, LeSS, Nexus) – intro level
- Tools included : Jira / Trello setup basics
- Gathering Requirements in Agile
- Just-in-time requirements
- Collaborative discovery
- User Stories & Acceptance Criteria
- INVEST criteria and Definition of Ready / Done
- Story Mapping & Backlog Grooming
- Jira / Confluence Training
- Backlog creation, story linking, boards
- Wireframing & Prototyping
- Tools: Balsamiq / Figma / Draw.io
- Facilitation Techniques
- Agile workshops (Story Mapping, Impact Mapping)
- Agile Planning Levels (Roadmap, Release, Sprint planning)
- Estimation Techniques (Planning Poker, T-Shirt sizing)
- Prioritization Methods (MoSCoW, Kano Model, WSJF)
- Performance Metrics (Velocity, Burnup/Burndown charts , Lead/Cycle Time)
- BA Contribution Metrics (Requirements churn, value tracking)
- How to create and maintain Dashboards in Jira
- Case Study: Analyse sprint reports & suggest improvements
- Stakeholder Management
- Effective Communication
- Facilitation & Conflict Resolution
- Agile Project Simulation End-to-end product backlog creation
- Resume Building for Agile BA
- Mock Interviews & Job Placement
This course is ideal for aspiring Business Analysts, working professionals transitioning to Agile roles, Product Owners, Project Managers, and anyone interested in Agile practices and business analysis.
No technical background is required. The course is designed to help non-technical individuals understand Agile concepts and tools in a practical, easy-to-follow manner.
The duration for Agile Business Analyst training is 2 months (8 weeks), with sessions held 2 times per week (either during week or weekends), including theory, hands-on practice and project work.
Yes, upon successful completion, you’ll receive a Certificate of Completion from Checkmate IT Tech. We also guide you on pursuing global certifications like IIBA-AAC and ICAgile-BA.
Absolutely! The course includes hands-on exercises, case studies, and a capstone project to simulate real Agile environments.
We offer online training classes to promote easy access to all candidates. Recordings are also made available for revision or if you miss a session.
Yes. We provide resume reviews, mock interviews, LinkedIn optimization, and guidance on job portals to help boost your chances in the job market.
You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.
https://checkmateittech.com/
Email info@checkmateittech.com OR Call Us +1-347-4082054
- Submit Form
Job opportunities in USA and Canada
Salesforce Sales Cloud Administrator: Responsible for managing and customizing the Sales Cloud environment to fulfill the organization’s sales needs.
Sales Operations Analyst: Sales Operations Analysts use Sales Cloud tools to analyze sales data, enhance sales processes, and assist sales teams.
CRM Administrator: Responsible for implementing and managing Salesforce Sales Cloud to improve customer relationship management.
Salesforce Consultant: Provides Sales Cloud knowledge to clients by optimizing sales processes and implementing best practices.
Salesforce corporate Analyst: Analyze sales requirements, configure Sales Cloud, and ensure alignment with corporate goals.
These positions are in high demand across various industries, including technology, finance, healthcare, and retail. They offer excellent wages and possibilities for promotion within the Salesforce ecosystem.
