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Service now Developer Training

(543 Ratings)
Rated 4.9 out of 5

ServiceNow Developer Training is a specialized educational program that teaches people how to create, customize, and manage applications and workflows using the ServiceNow platform. It covers topics such as scripting, application development, and integration, allowing participants to efficiently construct and improve ServiceNow solutions to satisfy business requirements.

Service now Developer Training is suitable for the following target audiences:

IT Professionals: IT workers, including system administrators and IT support personnel, can tailor ServiceNow applications to match their organization’s needs.

Developers: Software engineers can enhance their skill set by mastering ServiceNow’s platform for designing and maintaining business apps.

Business Analysts: This course is for business analysts who want to improve their technical abilities and collaborate with development teams on ServiceNow implementation projects.

Consultants: This course is ideal for those who offer ServiceNow solutions and want to improve their technical skills to better serve clients.

Project Managers: This course is ideal for ServiceNow project managers who want a thorough understanding of the platform to manage development and implementation processes properly.

As a ServiceNow developer, you will create and customize applications, workflows, and connections to fulfill business requirements.

As a ServiceNow Administrator, you’ll administer and maintain the platform, including user administration, data management, and system configurations.

As a ServiceNow Consultant, I offer knowledge in implementation and modification and advice on best practices and solutions.

Business Systems Analyst: Business Systems Analysts analyze business demands, translate them into ServiceNow solutions, and collaborate with development teams to implement changes.

As a ServiceNow Architect, you will design and oversee the architecture of solutions to ensure they align with organizational goals and technical needs.

These positions are in high demand in various industries, including IT services, healthcare, finance, and government, in the United States and Canada, and they provide attractive wages and possibilities for advancement.

  • What is ServiceNow? Overview and architecture
  • Understanding ITSM and the role of ServiceNow
  • Navigating the ServiceNow user interface
  • Introduction to ServiceNow roles and modules
  • Setting up a Developer Instance (developer.servicenow.com)
  • Hands-on: Customize the homepage, explore modules, personalize lists and forms.
  • Understanding the database model (tables, fields, records)
  • Table hierarchy and inheritance
  • Creating and extending tables
  • Reference and choice fields
  • Hands-on: Create a custom application with a custom table and form.
  • Introduction to scripting in ServiceNow
  • Server-side scripting: Business Rules
  • Client-side scripting: Client Scripts, UI Policies
  • GlideRecord basics (server-side database operations)
  • Hands-on: Create scripts that validate or auto-fill form fields.
  • Introduction to ServiceNow Workflows
  • Flow Designer vs Workflow Editor
  • Creating and testing flows
  • Using Data Pills and Flow Actions
  • Hands-on: Build a simple approval flow using Flow Designer.
  • What is the Service Catalog?
  • Designing Catalog Items
  • Variables, Variable Sets
  • Record Producers and Order Guides
  • Hands-on: Create a multi-variable catalog item and test a full request cycle.
  • Email Notifications and Templates
  • Notification triggers and conditions
  • Approval Engine
  • Approval tables and records
  • Hands-on: Create custom notifications and multi-level approvals.
  • Understanding ACLs (Access Control Rules)
  • Roles and Permissions
  • Debugging ACLs
  • Creating secure apps
  • Hands-on: Configure ACLs for custom tables and test role-based access.
  • REST and SOAP APIs in ServiceNow
  • Import Sets and Data Sources
  • Introduction to ServiceNow Reporting
  • Final project: Build a small application integrating all concepts

Note: Curriculum may be modified according to the latest industry standards.

Though not required, a basic knowledge of IT services and a programming or scripting language (like JavaScript) would be beneficial.

This course is ideal for aspiring ServiceNow developers, IT professionals, system administrators, and anyone looking to build apps or automate processes on the ServiceNow platform.

No, you can sign up for a free personal Developer Instance from developer.servicenow.com to practice.

The training covers the platform basics, scripting (client and server-side), data schema, catalog development, workflows, notifications, security, integrations, and a final project.

The course is highly hands-on, with practical exercises, projects, and real-world scenarios after each module.

Yes, a certificate of completion will be provided once you finish the full training and complete the final project with Checkmate IT Tech.

The training lasts 8 weeks, with weekly sessions and self-paced assignments.

You can enroll via our website or contact our support team directly via email or phone. We’ll guide you through the quick and easy registration process.

https://checkmateittech.com/

Email info@checkmateittech.com     OR        Call Us +1-347-4082054

Students receive instructor guidance, access to Q&A forums and help with labs and assignments throughout the course.

This course builds foundational skills useful for the CSA exam. For full exam preparation, additional CSA-specific study is recommended.

After this course, you can apply for roles such as ServiceNow Developer, Technical Consultant, ServiceNow Administrator, or ITSM Analyst.

We currently offer online sessions with flexible weekday/weekend batches. All sessions are recorded. You’ll have access to the recordings, along with support from instructors and peers in our learning portal.


Job opportunities in USA and Canada

As a ServiceNow developer, you will create and customize applications, workflows, and connections to fulfill business requirements.

As a ServiceNow Administrator, you’ll administer and maintain the platform, including user administration, data management, and system configurations.

As a ServiceNow Consultant, I offer knowledge in implementation and modification and advice on best practices and solutions.

Business Systems Analyst: Business Systems Analysts analyze business demands, translate them into ServiceNow solutions, and collaborate with development teams to implement changes.

As a ServiceNow Architect, you will design and oversee the architecture of solutions to ensure they align with organizational goals and technical needs.

These positions are in high demand in various industries, including IT services, healthcare, finance, and government, in the United States and Canada, and they provide attractive wages and possibilities for advancement.

Student Reviews

This course laid a good foundation in ServiceNow. The teacher provided practical examples and good explanations of ideas. I do wish there was a little more time dedicated to integrations. Practicing things in a safe setting was greatly aided by the Developer Instance access.

James Nedal

The training session went above and beyond my expectations. Starting with the fundamentals and progressively going into advanced subjects including scripting, Flow Designer, and catalogue management. The hands-on assignments were especially helpful because they helped me learn better. The final project linked everything together, and I feel confident improving ServiceNow skills. Strongly advised for anyone wishing to develop good skills!

Stella Bellad