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Business Analyst Retail Banking

(543 Ratings)
4.9/5

The Business Analyst Retail Banking training program provides participants with the particular skills and expertise required in the retail banking industry. This program focuses on understanding the unique business procedures, problems, and regulatory requirements associated with retail banking operations.

Target Audience

Background for Business Analyst Retail Banking is suitable for the following target audiences:

Understanding Retail Banking Operations: Learn about the complexities of retail banking procedures, customer interactions, product offerings, and regulatory requirements.

Business Analysis Techniques: Understanding of techniques for gathering requirements, improving processes, and analyzing business needs in retail banking environments.

Technology and Systems: Understanding of banking software and systems utilized for customer relationship management (CRM), transaction processing, and digital banking solutions.

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Job Opportunities in the US and Canada

After completing Business Analyst Retail Banking training, students can pursue a variety of career pathways in the retail banking industry in the United States. Possible job roles include:

Business Analyst: Business Analysts analyze retail banking processes, find areas for operational efficiency improvement, and offer strategic business solutions.

Project Manager: Overseeing activities such as retail banking product development, digital transformation projects, and branch network expansions.

Data Analyst: Examining consumer data, market trends, and financial performance measures to aid decision-making and corporate plan development.

Consultant: Advises retail banks on how to optimize business processes, improve customer experience, and adopt regulatory compliance procedures.

Operations Analyst: Assists with everyday operations by analyzing data, optimizing processes, and monitoring performance to guarantee efficiency and customer satisfaction.

The United States and Canada, with their powerful retail banking sector, provide several job prospects in financial capitals such as New York, Chicago, and San Francisco, as well as regions with substantial banking operations around the country.

“Are you prepared to investigate prospects in Business Analyst Retail Banking Training ? Speak with one of our knowledgeable staff members right now. They will offer tailored advice and information about our Business Analyst Retail Banking Training . Take the first step towards a rewarding career in Retail banking technology. Get in touch with us right now!”

Curriculum:

  • Retail Banking OverviewTypes of banks & services (savings, loans, mortgages)
  • Customer segments and channels (branch, mobile, online)
  • Role of a Business Analyst
  • Responsibilities in banking projects
  • Stakeholder identification & engagement
  • Key Regulations KYC, AML, GDPR (high-level overview)
  • Retail Banking Products Current & savings accounts
  • Credit/debit cards ,Loans & mortgages
  • Core Banking System Customer onboarding,
  • Transaction processing, CRM in banking
  • Requirements Gathering(Interviews, surveys, workshops)
  • Elicitation Techniques(Use cases, user stories, process flows)
  • Documenting Requirements BRD (Business Requirements Document)
  • FRD (Functional Requirements Document)
  • Process Modeling (BPMN basics), 
  • Gap Analysis, 
  • Prioritization Methods (MoSCoW, Kano model)
  • BA Tools (Microsoft Excel & PowerPoint ,JIRA/Confluence for agile documentation
  • Visio/Lucidchart for process diagrams)
  • Data Analysis Basics (SQL introduction ,Data interpretation in retail banking)
  • Project Methodologies (Agile vs.
  • Waterfall in banking ,BA’s role in Scrum ceremonies)
  • User Story Writing
  • Prepare and present the final project
  • Communication Skills Stakeholder management ,Presenting requirements
  • Mock Interviews (Resume review)
  • Career Paths & Certification Guidance
  • IIBA, CBAP, ECBA, PMP suggestions

Student Reviews

“One of the best choices I have made for my career was signing up for Checkmate IT Tech's Business Analyst Retail Banking course. The training, however, was well organized: beginning with the fundamentals of banking and progressively advancing into practical BA skills including writing user experiences, developing BRDs, and applying tools including JIRA and Visio. The teacher's professional knowledge made a great difference. After training completion, I found my first BA position in a retail bank. So sign up today and excel.”

Priya R.

“To be honest, I didn't expect to know this much in only two months. Checkmate IT Tech offers a rigorous yet very practical training program for business analysts. The case studies on digital onboarding and mobile banking were great; they let me see how BAs really operate in banks. The capstone project seemed like working in a genuine team, and the comments I received greatly increased my confidence. Moreover, the instructors were really beneficial . I strongly advise this to anyone wishing to enter banking technology positions. “

Ashish Gill

Frequently Asked Questions

The course duration is 2 months, with a combination of  live sessions, hands-on projects and assignments/final project.

This course is designed for both. Whether you’re a fresher, a career switcher, or someone in banking/IT looking to move into a BA role, the content covers beginner to intermediate levels.

No prior banking or IT experience is required. The course starts with foundational concepts and gradually builds up to advanced retail banking BA topics.

You’ll get hands-on experience with:

  • JIRA & Confluence
  • MS Visio or Lucidchart (for process modeling)
  • Balsamiq or Figma (for wireframes/mockups)
  • Excel for data analysis
  • SQL basics (optional or bonus module)

Yes! Each module includes practical use cases and a capstone project where you’ll simulate the full BA lifecycle for a retail banking feature.

Yes, upon successful completion of the course and final project, you’ll receive a certification from Checkmate IT Tech.

Yes, we offer resume building, interview prep, mock interviews, and job referral support through our hiring partners.

We currently offer instructor-led online sessions with flexible weekday/weekend batches. In-person sessions may be offered based on location and demand.

You can register via our website https://checkmateittech.com/, or reach out to our support teams via phone, email, or WhatsApp. We’ll help you with batch schedules and payment options.

Email info@checkmateittech.com                 Call Us +1-347-4082054