Find answers to common questions, reach our support team, or submit a support ticket. We're here to make your learning journey smooth.
Quick answers to the most common questions from our students.
You can enroll by filling the enrollment form on our homepage, sending us a WhatsApp message at +1-347-408-2054, or emailing info@checkmateittech.com. Our team will confirm your seat and provide payment details within 1 hour.
After enrollment and payment confirmation, our team will share your course access details via email and WhatsApp. This includes the Zoom/Meet link for live sessions, the WhatsApp group for your batch, and any pre-study materials.
All live sessions are recorded and shared with enrolled students. You can watch the recording at your convenience within 48 hours after each session. If you have questions, you can ask in your batch WhatsApp group or during the next live session.
Please review our Refund Policy for eligibility. To request a refund, email info@checkmateittech.com with your enrollment details and reason. Our team will process your request within 3–5 business days.
Certificates are issued upon successful completion of the course including attendance, assignments, and the final project. You will receive a digital certificate via email within 5–7 business days of completion. Physical certificates can be arranged on request.
Yes, batch transfers are possible depending on availability. Contact us at info@checkmateittech.com or WhatsApp +1-347-408-2054 within the first week of your batch start date. Our team will accommodate your request where possible.
Can't find your answer above? Submit a ticket and our support team will respond within 1–2 hours on business days.
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Read Terms →Learn more about Checkmate IT Tech, our mission, values, and the team behind our courses.
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