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FAQs

Frequently Asked Questions

Quick answers to the most common questions from our students.

How do I enroll in a course?

You can enroll by filling the enrollment form on our homepage, sending us a WhatsApp message at +1-347-408-2054, or emailing info@checkmateittech.com. Our team will confirm your seat and provide payment details within 1 hour.

How do I access my course materials after enrolling?

After enrollment and payment confirmation, our team will share your course access details via email and WhatsApp. This includes the Zoom/Meet link for live sessions, the WhatsApp group for your batch, and any pre-study materials.

What if I miss a live class session?

All live sessions are recorded and shared with enrolled students. You can watch the recording at your convenience within 48 hours after each session. If you have questions, you can ask in your batch WhatsApp group or during the next live session.

How do I request a refund?

Please review our Refund Policy for eligibility. To request a refund, email info@checkmateittech.com with your enrollment details and reason. Our team will process your request within 3–5 business days.

How do I get my certificate after course completion?

Certificates are issued upon successful completion of the course including attendance, assignments, and the final project. You will receive a digital certificate via email within 5–7 business days of completion. Physical certificates can be arranged on request.

I'm having technical trouble with Zoom/video calls. What should I do?
  • Ensure your Zoom app is updated to the latest version
  • Check your internet connection — minimum 5Mbps recommended
  • Use headphones for better audio quality
  • Restart the app and rejoin the meeting
  • If issues persist, WhatsApp us at +1-347-408-2054 for immediate help
Can I change my batch or class timing after enrolling?

Yes, batch transfers are possible depending on availability. Contact us at info@checkmateittech.com or WhatsApp +1-347-408-2054 within the first week of your batch start date. Our team will accommodate your request where possible.

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Refund Policy

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About Us

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Live Project Support

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